Jewelry Repair in NYC

Louis Martin Jewelers no longer offers jewelry repair, resizing, or restoration. After more than 40 years in the business, we've decided to focus entirely on buying, selling, appraising, and authenticating estate and fine jewelry. For repair and restoration work, we recommend the trusted NYC jewelers below, along with everything you need to know before leaving your piece with anyone.

NYC Jewelry Repair Shops We Recommend

DRS NY — Midtown Manhattan

DRS NY has been operating since 1987 as part of the Domani Design Group. They're the authorized repair service center for David Yurman jewelry and watches, and they've spent over 30 years as an exclusive repair provider for major retailers and department stores. That kind of track record means they've handled high-value pieces at volume, with real accountability behind the work. Services cover ring sizing, prong retipping, stone replacement, and full restoration. All repairs come with a one-year warranty. They also offer insured FedEx shipping if you'd rather not drop off in person.

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Gold & Silver Jewelry Repair — Brooklyn

Gold & Silver Jewelry Repair is a family-owned shop at 507 39th Street in Brooklyn, and they've held the same address for over 20 years. They work on gold, silver, and platinum jewelry: chains, rings, bracelets, stone settings, and sizing. Many repairs get done while you wait. If you're in Brooklyn or you want to watch the work being done rather than leave a piece and hope for the best, this is the right shop.

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Does Your Piece Need Repair?

These are the signs worth paying attention to.

A prong is bent, worn down, or missing. This is urgent. A stone with a compromised prong can fall out without warning, and replacing a lost stone on an estate piece is often impossible.
A stone is loose or moves when you touch it. Same issue. Don't wear the piece until it's been checked.
A clasp isn't closing or holding properly. A necklace or bracelet with a failing clasp is a loss waiting to happen.
The chain has a weak or repaired link that's starting to separate. Old repairs fail. A jeweler can assess whether it needs resoldering or a full section replaced.
A ring shank is thin or shows visible wear on the bottom. Worn shanks crack and snap. Catching it early is much cheaper than dealing with a break.
An heirloom piece hasn't been inspected in years. Settings loosen, metal fatigues, and solder joints weaken over time. A condition check costs little and can prevent a loss that can't be undone.

Repair or Restoration — What's the Difference?

These terms mean different things. Knowing which one your piece needs helps you have a clearer conversation with any jeweler.

A repair fixes a specific problem. A broken clasp, a snapped chain, a missing prong, a cracked shank. The work is targeted and the goal is to get the piece functional again.

A restoration addresses the overall condition of the piece. Worn metal gets built back up, old solder joints get redone, the setting gets reworked to match its original form. On estate and vintage jewelry, a restoration aims to bring the piece back to how it looked and functioned when it was made.

General price ranges for NYC:

Basic repair (clasp, chain soldering, prong retip): $30 – $150
Ring sizing up or down: $50 – $200
Stone replacement (dependent on stone type and size): $100 – $500+
Full restoration on an estate piece: $300 – $1,500+

Price depends on the metal type, the complexity of the work, stone sourcing if needed, and the skill the job requires. A simple chain repair is a different job than restoring a Victorian brooch with intricate metalwork. Always get a written estimate before authorizing anything.

What a Proper Jewelry Repair Should Include

Use this as your baseline. Before leaving a piece with any jeweler, confirm they'll cover the following.

Written condition assessment of the piece before work begins
Clear description of what will be done and what materials will be used
Confirmation that hallmarks and maker's marks will be preserved
Discussion of technique, particularly for vintage or estate pieces where original methods matter
Timeline and written estimate before authorization
Quality check before return, with photos if the work is extensive

If a jeweler can't walk you through these points or brushes past the condition assessment, ask more questions before leaving anything with them.

Questions to Ask Before You Leave Your Piece

Save these on your phone. Ask them at the counter.

Will you preserve the original hallmarks and maker's marks? These are part of the piece's identity and provenance. Any work that risks removing or obscuring them should be discussed upfront.
What technique will you use on this metal and setting? Modern polishing methods and solders can damage vintage metalwork or alter original finishes. Ask about how they approach estate pieces.
Will the stones be removed during the repair? Stone removal carries risk. If it's necessary, ask how they're stored, tracked, and returned.
Can I see before and after photos when the work is done? For any significant repair or restoration, this is a reasonable ask.
What's your warranty on the work? A shop that stands behind its repairs will have a clear answer. One year is standard for most repair work.

Before You Leave It With Anyone

Tell your jeweler these things before they touch the piece.

Share the age and origin of the piece if you know it. An Edwardian platinum setting needs different handling than a modern gold ring. A jeweler who knows what they're working with can plan the repair properly.

Be clear about what you want preserved. If the piece has sentimental or collector value, say so. Original patina, wear marks, and finishes on estate jewelry tell the story of the piece. Not every jeweler defaults to preserving them.

Ask for a written condition report before any work is authorized. It protects you and sets clear expectations. If something changes during the repair, you want a baseline to refer back to.