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I have worked with quite a few jewelers and Harry at Louis Martin Jewelers is simply the best. He is professional, efficient and goes over and above to achieve customer satisfaction. I could not be happier with my new ring and with the many other vintage pieces I have bought over the years. Every lady needs a jewelry guy...Harry is mine!
Great experience with Louis Martin Jewelers. They were super helpful when I had a mix up with FedEx and couldn't initially receive the package. 5/5 customer service, quick responses, above and beyond, even answering outside of business hours multiple times. Followed up once I received my package to make sure I had what I needed. I will definitely be a return customer in the future.
Flew in from San Antonio, was communicating Harry and the staff they had everything ready and even bought a Doxa I had my eye on. Great staff all the way around, great communication. It was a pleasure doing business.
Such a great experience!!! Jayne was excellent on the phone and helped order the exact ring I was looking for. And they shipped it to me! When I called to have the package held at Fedex instead of signed for at my address, Jayne got the info right to their shipping expert, Harry, and he went above and beyond to make sure pick up was convenient for me. An excellent store with excellent staff--I will be back for any jewelry needs in the future. Thank you all so much!
Bought my first Rolex from Louis Martin Jewelers. They were patient and Friendly. Very informative and wasn’t pressuring me at all. They have me as a client forever.
Loved our experience and found the perfect piece to celebrate our ten year wedding anniversary! Leon was wonderful- he was honest when a piece didn’t look good and helped keep us in budget. While the jewelry is incredible, the staff really made the experience. We’ll be back! 🩷
My favorite jewelry store in NYC. Great selection and provides appraisals with purchase. Leon is great and very informative. Very friendly staff.
Great service, engendered trust. We were referred to them for repair of an engagement ring by a luxury big name competitor that will not repair other’s product. Couldn’t be happier with the results.
Spectacular customer service and great prices. Appreciate all of your help. My wife and I found great pieces here and are very happy.
Visiting NY with my daughters for the first time recently Harry, Leon and Jacqui were just the icing on the cake, or should i say whiskey in my glass - Such lovely people. I love my vintage ring and Harry repaired a very sentimental ring for me and resized my new ring for my departure the next day. Thank you all so much for your complete attention. We hope to return to NY again soon and we will certainly have you on our to visit list. Thank you again so much Lyn, Sherry and baby Willow, Tara and Chris xxxxx
They do amazing work. Went to fix my watch and it was done in a day. I couldn't ask for a better place and don't get me started on the people. Everyone who works there are absolute gems. They get to know there people especially Leon.
I visited the boutique this morning and I was impressed by the variety of vintage and recent watches they have. And the gentlement who attended me was a real professional and so nice. I will definetly visit them again next time I'm in NY.
This company is amazing. They provide good old fashioned FULL customer service! Phenomenal repair work and true artistry on jewelry alteration. They have a tremendous inventory of fine jewelry and many many estate pieces. It is an absolute pleasure to shop here!
Top tier 10/10! Great customer experience! Anything you need for both genders, infant to mature and can meet your needs with just a request. Plus best prices as well. I purchased an item from here 3 years ago and due to constant climate changes and tough work conditions it needed repairs. My item was back to me in the condition as when I first bought it with an amazing repair price and before the due date! Thank you Louis Martin Jewelers for your existence!!!!!!!!!!
oh my goodness. The best experience!! Caring. Knowledgeable. Great choices and prices. No pressure. Just care!! Skip the diamond district and go to them. We had Jackie as our sales/expert. Will come
Back from VT just for this family owned business
Wonderful family atmosphere. Mr. Martin and his family are very nice people. Beautiful & gorgeous vintage pieces. I bought a tiny dainty necklace this time but I will be back in the future for bigger pieces❤️
With Love,
- Vann
Harry did such an amazing job on my ring it was exactly what I wanted! While he was making the ring he sent my fiancé and his family videos and pictures. The whole process went extremely smooth I highly recommend using Louis Martin Jewelers!
Why Choose Louis Martin Jewelers
For over four decades, clients have trusted. us to provide certified authentic jewelry. Whether we hand-craft it ourselves or populate our estate collection, all pieces presented use high-quality materials.
All of your data is stored securely and every package ordered is hand-posted and shipped by our trusted courier service. All items are priority overnight shipped.
We pride ourselves on exceeding client expectations, promising a satisfying experience. If you are anything less than happy, we make returns or exchanges easy.
Need Assistance?
Reach out to our friendly team at Louis Martin with any jewelry needs, any time.